Privacy policy

Last updated: April 13, 2026

Jonathan Eckert operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Jonathan Eckert is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, and email address.

  • Financial information, including payment details and payment confirmations (processed securely through payment providers).

  • Account information, including login credentials and preferences.

  • Transaction information, including purchased products, returns, and order history.

  • Communications, including messages sent to customer support.

  • Device information, including IP address, browser type, and device identifiers.

  • Usage information, including how you interact with the Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you, when you place an order or contact us.

  • Automatically, through cookies and similar technologies when you use our website.

  • Service providers, including payment processors and shipping providers.

  • Platform partners, including Shopify.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve the Services

To process orders, arrange shipping, process payments, manage returns, and provide customer support.

Communication

To respond to inquiries and provide order updates and service notifications.

Marketing

To send promotional communications where permitted by law. You can unsubscribe at any time using the link in our emails.

Security and Fraud Prevention

To detect and prevent fraud or unauthorized activities and to maintain the security of our Services.

Legal Requirements

To comply with legal obligations and enforce our policies.

How We Share Personal Information

We may share your personal information in the following circumstances:

  • With Shopify to operate and host our store.

  • With payment providers to process payments.

  • With shipping and logistics providers to deliver orders.

  • With IT and analytics providers to operate and improve the Services.

  • When required by law or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries outside your country of residence.

To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com.

Cookies

We use cookies and similar technologies to operate the website and improve your experience. Cookies allow us to remember your preferences and understand how you use our Services.

You can manage or disable cookies through your browser settings.

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us.

Security and Retention

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to provide Services and comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Request data portability

  • Withdraw consent

To exercise your rights, please contact us using the details below.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Information

Store Name: Jonathan Eckert

Website: jonathaneckert.com

Company Name: Leata Liorkas

Company Number: 94736855

Company Address: Verdunplein 17, 5627SZ Eindhoven, Netherlands

Warehouse Address: 11 Woolmore St, London E14 6RN, UK

Phone: +44 118 230 9211

Email: support@jonathaneckert.com

Customer Service Hours:

Mon–Fri 09:00–17:00 (GMT+00:00) Greenwich Mean Time (London)
Sat–Sun 11:00–16:00 (GMT+00:00) Greenwich Mean Time (London)

We aim to respond to all questions and requests within 24 hours.